PAYMENT & INSURANCE

PAYMENT & INSURANCE

Understanding payment and insurance options is an important part of starting therapy. This page is designed to help you feel informed and confident about your options before beginning services.

Insurance Accepted

Insurance coverage varies by plan, even within the same provider. Coverage details such as copays, deductibles, and session limits are determined by your specific policy.

Currently accepted insurance plans include:

  • Aetna

  • Cigna

  • Optum / UnitedHealthcare

  • Blue Cross Blue Shield (varies by state and plan)

If you plan to use insurance, it is your responsibility to verify benefits and coverage. Assistance can be provided in understanding general benefits, but final coverage decisions are made by your insurance provider.

Payment Options

Therapy services are offered on a private-pay and insurance-based basis, depending on eligibility and preference.

Accepted Payment Methods

Payment is collected through a HIPAA-compliant, secure portal to protect your privacy and personal information.

Accepted forms of payment include:

  • Major credit cards

  • Debit cards

  • Secure online payment processing

Payment is due at the time of session unless otherwise arranged.

PRIVATE PAY VS. INSURANCE: WHAT’S THE DIFFERENCE?


Using Insurance

When using insurance:

  • A mental health diagnosis is required

  • Session information may be shared with your insurance provider for billing and authorization purposes

  • Treatment length and frequency may be influenced by insurance guidelines

Insurance can help reduce out-of-pocket costs, but it comes with certain limitations related to privacy and flexibility.

Private Pay

Private pay therapy offers greater flexibility and privacy.

With private pay:

  • No diagnosis is required to begin therapy

  • No session information is shared with insurance companies

  • Treatment goals, frequency, and duration are fully individualized

  • Therapy can focus on growth, transitions, stress, or self-exploration — not just medical necessity

Many clients choose private pay for the added autonomy and confidentiality it provides.

Choosing What’s Right for You

There is no “right” or “wrong” choice — only what feels most aligned with your needs, values, and circumstances. During a consultation, payment options can be discussed to help determine the best fit.

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